Contacted the Hoover customer service via email, they told me that there was little difference, the FH5002 is the pet version, it has a 12-foot accessory hose, that’s it. And they told me that I could find the info on Hoover.com and other websites.
So I just visited the official site and multiple retailers websites to get more details. According to my research online, yes, there is only tiny difference between the Hoover carpet cleaners FH52000,FH52001,and FH52002. They are the color, included accessories, and where sold.
The Hoover SmartWash Automatic Carpet Cleaner FH52000 is turquoise(teal), sold on Hoover.com,Amazon.com,BestBuy.com,Kohls.com,Abt.com,Target.com,etc., comes with a 8 ft. accessory hose, 2-in-1 antimicrobial pet tool which is an upholstery tool, 12 oz. Expert Pet sample bottle of cleaning solution, accessory storage bag.#ad
The Hoover SmartWash Automatic Carpet Cleaner FH52001 is blue, sold on Walmart.com, comes with a 8 ft. hose, 2-in-1 antimicrobial pet tool, sample bottle of cleaning solution, accessory storage bag.
The Professional Series SmartWash Advanced Automatic Upright Pet Carpet Cleaner FH52002 is red, sold exclusively on Homedepot.com, comes with XL tools – a longer hose which is 12 ft. long and a wider head 2-in-1 stair tool, sample bottle of spot cleaning solution, sample bottle of cleaning solution, mesh storage bag.
The Hoover SmartWash carpet shampooer is one of the best rated carpet cleaner machines on amazon.com, if not the best. It is designed for washing your carpeted areas.
It has separate 1 gallon clean water tank, dirty water tank, and a 0.2 ounces solution tank.
There is no solution measuring and mixing needed, it will automatically mix and dispense solution for optimal carpet cleaning without requiring you to touch a button.
It has 2 modes, a Wash & Dry mode which allows you to push the machine forward to wash and pull back to dry, and a Dry Only mode for excess water extraction for faster drying.
The machine does NOT have a heater to heat the water. It is recommended to use warm water to clean.
According to Hoover, this machine features HeatForce which applies hot air directly to the area you are cleaning, resulting in faster drying. I think the HeatForce is something similar to the Bissell HeatWave technology which utilize the hot air generated by the motor of the machine.
Another thing you should know before buying is that it is designed specifically for cleaning carpeted surfaces, not for cleaning hard floors like hardwood and tile.
Overall, this residential carpet cleaner does a good job on cleaning. But should have better quality control and some design improvement. It’s not perfect, but is one of the best home carpet shampooers you can find on the market.#ad
1,This machine does not have a rinse only mode. If you want to remove any solution residue off the carpet, you can remove the solution tank to rinse with only clean water.
2,Always make sure the tanks are secured before using to avoid leaking.
3,Always vacuum carpet or rug before using this washer, especially if you have dogs and cats.
4,Saw some retailers use “Smartwash+” whereas some others use “Smartwash”, so there would be no difference between Smartwash+ and Smartwash.
Some questions and answers.
Can this machine be used on hard floors?
This carpet scrubber is designed for carpet and rug cleaning, not a multi surfaces cleaner, not recommended for bare floors.
Does it have a heater?
No, it does not have any heater.
What’s the warranty?
5 year limited warranty. Download manual to learn what the warranty covers.
Can you use it to rinse only?
Yes. Just take the solution tank out.
Does it work on a shag carpet?
This will work fine on a thick carpet. According to Hoover, it was tested and designed to work on all carpet types. But longer drying time.
Can you adjust the height of the roller?
No, there is no way to adjust the brush height to fit different piles of carpeting.
Download manual to learn detail this carpet cleaning machine before buying.